Monica brings deep expertise from her time at Gartner’s Maverick research team, where she focused on emerging technologies and helped global clients shape and sharpen their go-to-market strategies. She joins us at a pivotal moment as we expand our Product & Service Review and Testimony solutions – now supporting not just IT services, but also software companies seeking market-aligned guidance and validation. Monica will also spearhead our LATAM market research program, building on her years of experience covering the region and understanding its unique innovation ecosystem.