Charlotte Patrick

Charlotte covers the use of artificial Intelligence, automation and analytics (A3) by telcos. Her focus areas are the uptake and efficacy of these technologies and the resulting financial benefit.


Charlotte brings 13 years of experience as an analyst at Gartner, 4 years as an independent analyst; and 10 years of practical experience in AT&T, COLT and Telefonica O2 – with a mix of strategic, marketing and financial skill sets.

Key Issues Covered

  • Internal monetization of A3(Analytics/AI and Automation) - Where is the financial value of these technologies and what technologies and skill sets will a telco require
  • External data monetization - How can a telco monetize the data that they have and build A3 capabilities to support this monetization
  • Network/OSS/BSS - Use of A3, automation, generative AI, digital twin, NWDAF, NEF, use in assurance
  • Office of the Chief Data Officer - Data management and governance
  • A3 Technologies - The creation of A3 products/services for use by telcos

Services Offered

  • Strategic Advisory
  • Go-to-Market Planning
  • Thought Leadership
  • Financial Modelling, Forecasting