Overview Inflationary pressures are expected to dominate global IT spending in the retail sector through 2025. However, this could be…
Overview Inflationary pressures are expected to dominate global IT spending in the retail sector through 2025. However, this could be…
Overview Enterprises have adopted digital technology and are embracing it as vital to strategically transforming their operations. However, through 2025,…
Overview One of the biggest social engineering attacks faced by any enterprise today is a sales pitch for an unwanted…
Overview Verticalization of cloud is emerging as a top trend. Global cloud technology providers like AWS have moved on from…
Overview Different industries are taking different routes in their cloud strategic journeys. Using the current-state observations on these variations across…
Overview The top three design and deployment challenges for CX leaders are master data management (MDM), rapid pace of technology…
Overview Enterprises subscribing to CX services in a post-digital world are focused on customer impact metrics such as experience and…
Overview Sourcing managers identified governance, security, CX strategy and vision, process knowledge and the ability to design, build and operate…